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Switching Stories: Gil Smith

Up and down the country, businesses large and small are taking the opportunity to help themselves to some great offers, courtesy of Business Banking Switch. Here, one of them shares their Switching Story.


Meet Gil Smith

Orthoptic Supplies Ltd., has been selling optical and orthoptic equipment to the NHS and independent opticians for around 30 years.

Company director Gil Smith recognised the opportunities presented by Business Banking Switch, but as a commercial business he was also concerned about potential disruption.

“I feared any disruption that changing bank accounts would cause”, he said, “because disruption for business is not good.”

“To be honest it’s been absolutely seamless. It’s been brilliant.”

Incentives available increase opportunity

Orthoptic Supplies also received a financial incentive for switching banks. It has opened up potential future business opportunities for Orthoptic Supplies Ltd.

Gil said: “It was a huge cash incentive that would help me to perhaps develop further lines or do things that I wasn’t otherwise able to do.”

How did you find the switching process?

“There was no disruption. The business has run completely seamlessly.”

As a commercial business, part of Gil’s concern was the complexity of their banking and finances.

“We have over 40 suppliers and we have 200 NHS trusts as customers. I wondered how it would affect our relationship if they suddenly were told to pay the money they owed us into a different bank account.”

Once Orthoptic Supplies had chosen a new bank, the actual switch was conducted by the Current Account Switching Service.

“The Current Account Switching Service put all the suppliers details and all my NHS trust customer details across to the new bank account.”

How was the process overall?

“All our payments went out as normal. All our payments came in as normal. To be honest, it’s been absolutely seamless. I can’t find fault with it at all.”

The communication of Business Banking Switch offers by Royal Bank of Scotland to eligible customers does not represent an endorsement or recommendation of those offers. Customers must consider the full terms and conditions of the products offered in line with their current and future banking needs, and seek independent advice where necessary. Available offers may change or be withdrawn at any time. The scheme funds are limited and may run out before the planned end date of the scheme. Customers must apply to open a new business current account with a participating bank by 28th February 2021 and have completed their switch and closed their Royal Bank of Scotland account by 30th June 2021. Each participating bank’s own application process, criteria and conditions apply and these may change from time to time. Neither Royal Bank of Scotland nor any third party will have any liability in relation to any decision taken by a participant bank.

Ready to browse your offers?

Viewing the offers available to your business and submitting your interest will take roughly 20 minutes. You’ll need to have the following information to hand:

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Still have questions? Find out more in Support

Account number and sort code for your main business account

By telling us your account number and sort code, we can check your eligibility for the scheme and save you time later. We can also ensure that you only see the offers available to your business. The site is a secure environment and your data is protected. 

You’ll find your account details in the following places:

  • Online banking or mobile app
  • Bank statement
  • Cheque book
  • Paying-in book

Your business contact information

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