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Switching Stories: Dixon's Milk Ices

Up and down the country, businesses large and small are taking the opportunity to help themselves to some great offers, courtesy of Business Banking Switch. Here, one of them shares their Switching Story.

Welcome to Dixon's Milk Ices

Dixon’s Milk Ices is a Huddersfield institution, established by Edward Dixon in 1961, in the same month as the Beatles had their first gig at The Cavern Club. They have a cult following - ask anyone in Huddersfield and they’ll speak of it fondly, having grown up on Dixon’s Milk Ices.

Meet Darren Earnshaw

A lifelong ice cream lover, Darren had helped out at Dixon’s for five years before he bought the franchise to open a second shop in 2016. He has 11 permanent staff, although in the hotter weather that number can expand to 15 or more.

A Royal Bank of Scotland customer since 2016

Darren had banked at The Royal Bank of Scotland since taking on the franchise, attracted by an offer of two years’ free banking. As luck would have it, Business Banking Switch came about at just the right time.

Why did the scheme interest you?

‘When our introductory offer ran out, I was pretty keen to move banks because as a small company, suddenly having to pay charges on every deposit, Direct Debit and standing order made a dent in our profits. But as Business Banking Switch told us to expect some great offers, I hung on, and went online the day it launched. I’m so glad I waited because the offers were really good. There was a wide choice including free banking, the support of a dedicated Relationship Manager and some huge cash incentives. I’d have been disappointed if I’d switched banks earlier and missed out.’

Why did you choose the offer you did?

‘Being a cash business we need a bank with a local branch nearby, so this is what I looked for. I registered an interest in three banks which offered me equally generous cash incentives combined with a long free banking period. But in the end I went for the same bank I use for my personal account, thinking I could get all my banking done at once. As we import a lot of our flavourings from Italy, we’re always vulnerable to currency fluctuations and price rises. The cash incentive will give us the chance to bulk buy certain orders so we can lock down our costs.’

How did you find the service?

‘The whole process was smooth and quick. I checked out my offers online then made a shortlist. This was really easy as I knew what I wanted and all the offers were very good. I’m now just waiting for final confirmation of my switch.’

Would you recommend using Business Banking Switch?

‘Yes definitely. The offers are great and the service is slick and professional. I’m really pleased I got the chance to take part.’

The communication of Business Banking Switch offers by Royal Bank of Scotland to eligible customers does not represent an endorsement or recommendation of those offers. Customers must consider the full terms and conditions of the products offered in line with their current and future banking needs, and seek independent advice where necessary. Available offers may change or be withdrawn at any time. Each participating bank's own application process, criteria and conditions apply and these may change from time to time.

Ready to browse your offers?

Viewing the offers available to your business and submitting your interest will take roughly 20 minutes. You’ll need to have the following information to hand:

Start browsing offers

Already submitted your interest?

Retrieve your offers

Still have questions? Find out more in Support

Account number and sort code for your main business account

By telling us your account number and sort code, we can check your eligibility for the scheme and save you time later. We can also ensure that you only see the offers available to your business. The site is a secure environment and your data is protected. 

You’ll find your account details in the following places:

  • Online banking or mobile app
  • Bank statement
  • Cheque book
  • Paying-in book

Your business contact information

Please tell us your preferred contact details - this enables us to log your interest in the scheme.

By submitting your details you are giving your consent for the participant bank(s) to contact you about your selected offers.