What is the Current Account Switch Service (CASS)?
The Current Account Switch Service is a free service that lets you switch your sterling current account(s) to a participating bank. It’s designed to be simple, reliable and hassle-free. Most customers will be eligible to use this service.
• All your payments (in and out) are automatically transferred to your new account.
• Any remaining credit balance in your old account will be transferred to your new account and your old account will automatically close.
• If any payments are made to your old account after your switch date, they'll be automatically redirected or forwarded to your new account.
• The switch process will be managed entirely by your new bank and will be backed by the Current Account Switch Guarantee.
Once you have opened your new account, you can switch on a day of your choice. Please allow seven working days for the switch to take place and that your chosen date isn't a Saturday, Sunday or Bank Holiday.
You can find more information on the Current Account Switch Service website.
For the small number of customers who can't use the Current Account Switch Service, the switching process may take slightly longer. In any event, we will fully support you throughout your switching journey.